Frequently Asked Questions
How do I access the Media Assistant?
Everyone on the Enterprise plan has access to the Media Assistant. This powerful tool is also available as an add-on for all other services. Speak to your Client Success Team to learn more.
How do I access AI summarization in Reports?
Everyone on the Enterprise plan has access to AI summarization in Reports. This efficient tool is also available as an add-on for all other services. Speak to your Client Success Team to learn more.
How do I access the Search Assistant?
All Truescope users have access to the Search Assistant, which ensures that searches are executed accurately and return relevant results. You can find the Search Assistant under the "Explore" tab in the menu, located under "Search".
How do I validate that the AI summaries are correct?
When using the Media Assistant, summaries come with interactive footnotes. These footnotes link directly to the original sources, allowing you to quickly verify the accuracy of the summaries by cross-referencing them with the original content.
What is the best way to learn about Truescope's AI products
The best way to learn about Truescope's AI products is to visit our Help Centre. There, you'll find a wealth of resources, including easy-to-understand tutorials and detailed help articles that will guide you through all the features and capabilities of our AI-powered tools.
How does Truescope protect my privacy?
We do not store, share, or use your questions or responses for training purposes. All information generated or shared within your workspace is confidential, ensuring utmost privacy.
How will my data be used?
The input data submitted through the Media Assistant is used solely to generate a response from the AI model and provide that response back to you. The input data submitted is not used for model training.
What security measures are in place to protect my data?
Partnering with industry leaders like AWS and top LLM providers, Truescope ensures robust safety and security. Your data is encrypted and handled with care, adhering to industry standards to prevent unauthorized access and breaches.
How do I submit feedback about Truescope's AI services?
We welcome and value your feedback as it helps us improve our services. To submit feedback, please contact your Client Success Team. They are dedicated to ensuring your satisfaction and will be happy to assist you with any suggestions, questions, or concerns you may have. Your insights are crucial in helping us enhance the Media Assistant and other AI features.
