Truescope, we, us, our
Truescope Operations Pty Limited (ACN 632 175 341).
Information or an opinion about an identified individual, or an individual who is reasonably identifiable: whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.
Privacy Act 1988 including the Australian Privacy Principles in Schedule 1 of that Act.
(a) information or an opinion about an individual’s:
that is also Personal Information; or
We comply with the Privacy Act 1988 (Cth) including the Australian Privacy Principles (APPs) in Schedule 1 of that Act.
We collect Personal Information by lawful and fair means.
We will collect Personal Information directly from the individual that is the subject of the information unless the individual has consented to collection of his or her personal information from a third party, where it is unreasonable or impractical to make a direct collection and/or where we are required or authorised by law to collect his or her information from a third party.
We may collect Personal Information when you or your organisation:
We collect personal information about employees from job applicants, referees, educational and professional associations and other official sources when hiring and during work for the purpose of maintaining the employment relationship.
We also collect personal information (such as contact details and account details) from suppliers, contractors and third-party service providers that we engage to help us operate our business.
We may collect personal contact details from you when you use this Website. For example, if you sign up to receive promotional materials, thought leadership or communications services provided by us.
The information we collect from your browsing activities can be managed through the settings on your browser. If you block all cookies using your browser settings some services available from our website may not work.
We use application programming interfaces (API) and tokens embedded in URLs to provide access to third party content as part of our services. For access to content on YouTube we use YouTube API Services. The YouTube API allows us to accesses, collect, store and otherwise use data, content (including audio-visual content) and information related to your interaction with YouTube (API Data).
We collect and use Personal Information to carry out our activities and functions including providing expert media monitoring and analysis services, conducting research, holding meetings, seminars, events and for administration purposes. Some Personal Information is collected for the purpose of targeted communications and promotion.
We will only use personal information only for the primary purpose for which it was collected and for any secondary purpose if the individual would reasonably expect and the purpose is related to the primary purpose of collection. In the case of Sensitive Information any secondary purpose must be one that would be reasonably expected by the individual and directly related to the primary purpose of collection.
We may use personal information to create anonymous data and publish or share anonymous usage data on a commercial basis or in order to improve its services, products and operations.
We may use your personal information collected via this Website:
If you do not want to receive marketing materials from us, you can:
At times, you may choose to register or create a user profile on this Website – for instance, to gain access to specific content, attend a hosted event, respond to a survey, or request communications about specific areas of interest. In such cases, the information you submit will be used to manage your request and to customise and improve this Website and related services offered to you. You may request at any time that we discontinue sending you email, or other communications generated in response to your registration on this Website.
In general terms, we collect names, addresses, contact details, job titles, subject interests, services obtained, offered and supplied. In the case of employees, we may also collect bank account details, health information, family and emergency contact details.
We may be required to collect and process Personal Information by law. For example, the Income Tax Act 1997 (Cth) requires tax records to be kept, section 286 of the Corporations Act 2001 (Cth) requires the keeping of certain financial records and the Fair Work Act 2009 (Cth) requires certain documents in relation to employment to be created and retained.
We do not share your personal information with any third parties except:
If you provide personal information to an online community, forum, blog or chat room on the Website, it may be read, collected and used by others who visit these forums, depending on the account settings selected by the individual.
We may use or disclose Personal Information in circumstances expressly permitted by the Privacy Act, including where:
We may also disclose Personal Information when compelled by law including by warrant or subpoena and/or required by lawful order of a government authority.
We will not use your personal information to market the goods and services of third parties to you without first notifying you and seeking your consent.
We hold personal information in hard copy and electronic formats. We take reasonable steps to prevent unauthorised access, disclosure, alteration, destruction or loss of Personal Information including by using a range of physical, operational and technological security measures to protect this information. These measures include:
When we consider that Personal Information is no longer needed for any purpose for which the information may be used or disclosed in accordance with this Policy and that we are not required by law or court order to retain the Personal Information, we will take reasonable steps to destroy or de-identify the information.
We maintain your personal information physically and electronically within Australia. Some electronic services we use may process data offshore, but those services are not entitled to access or use the personal information held by us except as required for delivery of the contracted service.
We will respond to inquiries from an individual regarding whether it holds any Personal Information relating to that individual and will allow access to and correction of any such Personal Information subject to the conditions and limitations set out in the Privacy Act including:
All privacy-related inquiries are handled by our Privacy Officer.
You can contact our Privacy Officer by email at firstname.lastname@example.org
If you have any concerns regarding our management of your Personal information, including any possible interference with your privacy, please contact the Truescope Privacy Officer setting out in writing the details of the relevant matter and any associated request you may have. We are committed to achieving a fair and equitable resolution of any concerns expressed by an individual regarding its management of personal information.
The Truescope Privacy Officer will respond to all such inquiries within 30 days and will respond to any request you might make at that time or as soon as reasonably practicable after that date.
If you are not satisfied by any response you receive from the us, you are entitled to contact the Office of the Australian Information Commissioner.